FAQ

Suniway offers comprehensive telecom infrastructure services, including:

Fiber network installation

4G/5G communication base station construction

Data center and network server room construction

Network upgrades and optimization

Installation and maintenance of cables and communication ducts

We provide customized solutions for businesses and government institutions, catering to both small and large projects.

The time required for fiber network installation depends on the project size, construction environment, and specific client requirements. Generally, small-scale fiber deployment projects can be completed within a few weeks, while larger or more complex projects may take several months. We will provide a detailed timeline based on the project requirements to ensure timely delivery.

Yes. Suniway provides comprehensive post-installation maintenance services, including equipment maintenance, regular inspections, network optimization, and troubleshooting. We ensure that your telecom infrastructure operates in optimal condition, minimizing downtime and failures.

Yes. We have extensive experience in telecom infrastructure construction in remote areas. Whether the project location is in an urban center or a rural, remote area, we can provide efficient and reliable services to ensure comprehensive network coverage.

Absolutely. We tailor telecom infrastructure solutions based on the specific needs and scale of each client’s business. Whether it’s fiber deployment, base station construction, or network upgrades, we provide flexible design and construction plans according to your requirements.

Suniway's network upgrade services include:

Increasing bandwidth and data transmission speeds

Replacing outdated network equipment with the latest switches, routers, etc.

Optimizing network architecture to improve system stability and scalability

Providing the latest network security upgrades to ensure data safety

These services help improve network performance and ensure it meets the demands of modern business development.

Yes. Our data center and server room construction includes complete environmental control systems to ensure that servers and other equipment operate under optimal temperature and humidity conditions. We use advanced cooling systems, power management, and redundancy designs to ensure long-term stability and security of the equipment.

Yes. Suniway has extensive experience in multi-site deployments, providing comprehensive telecom infrastructure services for large enterprises and cross-regional projects. We can carry out network installations, base station construction, and server room setups simultaneously across multiple locations to ensure timely project delivery.

We strictly adhere to industry standards and safety protocols, conducting detailed safety assessments and planning before construction. Our experienced construction team ensures that every project is completed efficiently and safely. We also conduct thorough quality inspections to ensure the project meets both client and industry requirements.

We minimize the impact on existing business operations as much as possible. During construction, we implement effective measures and schedule critical operations during off-peak business hours to ensure that your business runs smoothly. Our project management team will also maintain communication with the client to ensure the project progresses without issues.

Our service prices are based on factors such as project size, complexity, construction time, and required resources. In the early stages of the project, we conduct a detailed evaluation and provide a quote to ensure transparent pricing and a reasonable cost structure. Our goal is to provide clients with cost-effective services.

We offer comprehensive network security solutions, including:

Firewall setup and configuration to protect networks from external attacks.

Data encryption to ensure sensitive information is not intercepted during transmission.

Intrusion detection and protection systems to monitor network activity and prevent unauthorized access.

Regular security audits to ensure the network complies with the latest security standards and avoids vulnerabilities.

Yes. We offer 24/7 emergency response services for our clients. Whether it's a network outage or equipment failure, our technical team responds immediately to troubleshoot and repair, ensuring your business resumes normal operations as quickly as possible.

Absolutely. We provide complete network infrastructure support for IoT projects, including:

Device connectivity to ensure efficient data transmission between sensors and devices.

Low-latency networks to provide high-speed, low-latency connectivity for real-time IoT applications.

Scalability to support future expansion, accommodating an increase in devices and data traffic.

We carry out detailed project planning and develop a clear timeline before each project begins. Our project management team monitors the progress throughout, ensuring that each phase is completed on time. We also regularly communicate with clients about project status and address any potential issues promptly.

We offer the following data center solutions:

Enterprise-grade data centers: Suitable for medium to large enterprises, with high storage and processing capabilities.

Modular data centers: Flexible and scalable design for growing data needs.

Green data centers: Utilizing energy-efficient technologies to reduce power consumption and lower operational costs while enhancing equipment efficiency.

High-security data centers: Enhanced physical and network security measures to protect sensitive data comprehensively.

Yes. During network server room construction, we install advanced monitoring systems, including:

Environmental monitoring: Real-time monitoring of temperature, humidity, and other key parameters to ensure the environment is suitable for equipment operation.

Remote monitoring: Clients can view the operational status of the server room and receive alerts for issues through a remote monitoring platform.

Equipment monitoring: Monitoring the performance of servers, routers, switches, and other equipment to identify and resolve issues promptly.

We offer network upgrade services to help improve the capacity and performance of existing networks. Upgrade measures include:

Increasing bandwidth: Replacing high-performance equipment or expanding network architecture to increase overall bandwidth and support more users and devices.

Optimizing network routing: Re-planning network routing to reduce bottlenecks and latency in data transmission.

Deploying the latest network technology: Upgrading to more advanced standards (e.g., Wi-Fi 6 or 5G) to enhance overall performance.

Yes. After completing each installation project, we conduct comprehensive project acceptance and testing to ensure all equipment and networks operate as designed. This includes:

Connectivity testing: Verifying network stability and speed to ensure data flows correctly.

Equipment performance testing: Checking the performance of all hardware to ensure it meets expected standards.

Security testing: Conducting security checks to ensure network protection measures are in place.

Yes. We offer professional training for clients' internal technical teams to ensure they can effectively manage and maintain the new telecom infrastructure. Training topics include:

Equipment operation and maintenance: How to operate core equipment, such as servers, switches, and routers.

Troubleshooting: Identifying and resolving common network issues.

Security management: How to maintain network security and conduct security monitoring.

Yes. We are committed to providing energy-efficient telecom infrastructure solutions, including:

Green data centers: Using energy-efficient equipment and intelligent power management technologies to reduce energy consumption and carbon emissions.

Energy-saving network design: Optimizing network architecture and equipment configurations to reduce power usage.

Renewable energy integration: Offering options for solar or wind power to support sustainable development goals.

Yes. We provide telecom infrastructure construction services both domestically and internationally. We can deploy fiber networks, communication base stations, and data centers across borders, ensuring seamless global connectivity and operations.

Yes. Our technical team is capable of handling complex network architectures, including multi-site and multi-tiered network configurations. Whether for complex internal enterprise networks or cross-regional networking needs, we can design, install, and manage efficient network systems.